MEETUP EVENT & PRODUCT POLICIES

EVENT ATTENDANCE POLICY

Effective Date: 11/01/2023

OVERVIEW:

This attendance policy is established to ensure that participants and attendees of events organized by MA Golden Meetups understand the importance of commitment and punctuality. The policy includes guidelines for attendance, consequences for no-shows, and the forfeiture of promotional products in case of non-compliance.

REGISTRATION & CONFIRMATION

All participants must register for the event in advance through the provided channels.
A confirmation email or message will be sent upon successful registration, outlining event details and expectations.

PUNCTUALITY

Participants are expected to arrive at the event venue on time as specified in the event schedule.
Late arrivals may impact the overall experience and disrupt scheduled activities.

NO-SHOW/CANCELATION

A "no-show" or “cancellation” is defined as a participant who fails to attend the event.
Tickets purchased for a specific event are non-refundable, not transferable or exchangeable.

FORFEITED PROMOTIONAL PRODUCTS

On occasion, promotional products may be offered to attendees by our sponsors to enhance the attendee experience.
In the event of a no-show/cancellation, the participant forfeits the right to receive the promotional product associated with the event.

ENFORCEMENT

MA Golden Meetups reserves the right to enforce this policy to maintain the integrity and success of its events.

COMMUNICATION

Any changes or updates to the attendance policy will be communicated to participants through official channels.

CONCLUSION

This attendance policy is designed to create a positive and respectful event environment. Participants are encouraged to communicate any issues or concerns to MA Golden Meetups promptly. By attending events organized by MA Golden Meetups, participants agree to adhere to this policy.

SHIPPING POLICY

Effective Date: 11/01/2023

All of our orders are shipped via USPS or UPS in USA only. You will receive an email update with your tracking number once your order has shipped!

DELIVERY TIMES

All orders are processed within 10 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by up to a week. Additionally, shipping delays (such as those caused by holiday volumes or inclement weather conditions) may have an impact on your estimated delivery date.

*Service is subject to shipping delays. Delivery times are estimates and not guarantees. At this time, we do not provide international shipping for any of our products. Our team is not liable for any delays that may occur once your order has been shipped.

ORDER TRACKING

Once your order has shipped, you will receive a tracking email within 48 hours. Please allow [USPS/UPS] up to 48 hours to reflect updates on their tracking page.

INSURANCE COVERAGE

All of our shipments are fully insured specifically for the value of the product only.

ADDRESS ENTRY RESPONSIBILITY

OVERVIEW

This policy outlines the terms and conditions regarding the responsibility for entering accurate mailing addresses during the purchase process. By completing a purchase on our platform, meetup participants acknowledge and agree to adhere to this policy.

MEMBER RESPONSIBILITY

Members are solely responsible for providing accurate and complete mailing addresses during the purchase process. This includes, but is not limited to, ensuring the correct street address, city, state, ZIP code, and any additional delivery instructions are entered accurately.

INCORRECT ADDRESS ENTRY:

If a member provides an incorrect mailing address and the purchased items are subsequently misdelivered or returned, the following consequences may apply:

Redelivery Charges: The customer may be responsible for any additional shipping or redelivery charges incurred due to the incorrect address.
Delayed Delivery: Incorrect addresses may lead to delays in the delivery process. The company is not responsible for any delays caused by inaccurate address information.
Non-Refundable Shipping Costs: Shipping costs associated with the original purchase are non-refundable, even in cases of misdelivery due to address inaccuracies.

ADDRESS VERIFICATION

Members are encouraged to double-check and verify their mailing addresses before completing a purchase. The platform may provide address verification tools, but the ultimate responsibility lies with the member.

LIMITATION OF LIABILITY

MA Golden Meetups shall not be held liable for any loss, damage, or inconvenience caused by misdelivery or delayed delivery resulting from incorrect customer-provided mailing addresses.

POLICY AMMENDMENTS

MA Golden Meetups reserves the right to amend or update this policy at any time without prior notice. Members are encouraged to review the policy periodically to stay informed about their responsibilities.

By completing a purchase on our platform, members confirm that they have read, understood, and agreed to comply with this Address Entry Responsibility Policy.

For questions or concerns, please contact us at magoldenmeetups@gmail.com

RETURNS & EXCHANGE POLICY

At MA Golden Meetups, we are committed to providing our participants with high-quality products and exceptional service. Our goal is to ensure your complete satisfaction with your purchase. Please take a moment to review our Returns & Exchanges Policy, which outlines the terms and conditions.

ALL SALES ARE FINAL

We want you to be confident in your purchase decision. Once a product is sold, all sales are considered final. We do not accept returns or exchanges for products unless they are damaged or defective upon arrival.

DAMAGED OR DEFECTIVE PRODUCT

In the rare event that you receive a damaged or defective product, please contact us at magoldenmeetups@gmail.com within 10 days of receiving your order. We will promptly assist you in resolving the issue with our carrier and/or supplier.

RETURN PROCESS FOR DAMAGED OR DEFECTIVE PRODUCTS

To initiate the return process for damaged or defective products, please contact us at magoldenmeetups@gmail.com within 10days after delivery of your product(s). Our team will guide you through the necessary steps, including providing photographic evidence of the damage or defect.

GOOD FAITH COOPERTION

When an insurance claim needs to be filed for a shipment, both MA Golden Meetups and you, the recipient, acknowledge both parties' respective responsibilities. Both parties agree to cooperate in good faith to provide any necessary items within the necessary timeframe as stipulated in the Terms and Conditions of insurance coverage. Should either party be unable or unwilling to fulfill the duties necessary for a successful claim approval, they may be liable for any losses not recovered.

SHIPPING COSTS FOR RETURNS

For returns related to damaged or defective products, MA Golden Meetups will cover the cost of return shipping. Please follow the instructions provided to you to ensure a smooth return process.

CANCELLATIONS

Orders cannot be canceled once they have been processed and shipped. Please review your order carefully before completing the purchase.

CUSTOMER SATISFACTION

Our priority is your satisfaction. If you have any concerns or questions about your order, please do not hesitate to reach out to us via email at magoldenmeetups@gmail.com. We are here to assist you and address any issues promptly.

CONTACT INFORMATION

For all inquiries related to returns, exchanges, or general customer service, please contact us at: magoldenmeetups@gmail.com

We appreciate your understanding of our listed policies. Our team is dedicated to ensuring that you have a positive experience with MA Golden Meetups. Thank you for supporting us and our chosen charities through your participation and purchases.

Sincerely,

MA Golden Meetups

Member Service Team